www.AFPSD.org

Improved donor retention and increased giving depend heavily on one thing: doing your donor communications the right way. This session, taught by one of North America's leading experts, shows you exactly what it takes to tune up your "donor-communications" program into a high-performance machine. Great donor communications cost no more than poor communications. All that's required is some training. This audio conference, based on a landmark new book from AFP/Wiley, teaches you the essentials of communicating well with donors. You'll learn what donors really care about; why reading is not the point of communications (shocking!); and how emotions dominate giving decisions. You'll be introduced to planning for success and measuring your effectiveness. And you'll discover the real role of donor newsletters (virtually every organization gets this wrong). This is totally practical. It applies the latest research. It teaches you proven practices and tips from the world's top fundraising communicators.

Tom Ahern, ABC, is considered one of North America's top authorities on fundraising communications. He's published three books, one on donor newsletters in 2005, and in 2007, How to Write Fundraising Materials That Raise More Money and Keep Your Donors: The Guide to Better Communications and Stronger Relationships. His nonprofit work has won several prestigious Gold Quill awards, given annually to the most effective communications programs submitted to IABC's formidable worldwide competition. He is also an award-winning magazine journalist.

Learning Objectives:

Participants will:

Learn how and why donor communications improve donor retention and increase giving.
Learn how to plan an effective donor communications program.
Learn the psychology behind effective donor communications.
Learn how to measure success.

Participation in a live session or use of an audio recording of the program qualifies for 1.5 points toward CFRE education requirements.

Target Audience:

Entry to Mid Level.

Post Audio Conference Discussion:

Program will be followed by a short discussion.

Audio Conference Details:

Date:
- Thursday, September 18, 2008
Time:
- 10:00 a.m. - Noon
- Please plan to arrive about 10 minutes early as the audio conference begins promptly.
- A short facilitated discussion will follow the program at 11:30.
Location:
- American Cancer Society
  2655 Camino del Rio North, Suite 100
  San Diego, CA 92108
  
  Map via mapquest.com
  
  Map via maps.yahoo.com
Fees:
- Members:
  - No Cost
  - Please Register To RSVP
- Non-members:
  - $30
  - Please Login To Register

Event Registration Cancellation And Refund Policy:

Cancellations must be received in writing prior to Early Bird Deadline.
Refunds will be processed within 30 days after the meeting.
Refunds will not be granted after Early Bird Deadline.
Refunds will not be given for no-shows.
Those who RSVP, state they will pay onsite and then no show, will be billed at the rate when the individual first contacted the AFPSD office.

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